sales.org Inc. Home Page Navigation is an important metaphor... sales.org Inc. Corporate Art by Schira sales.org Inc. Corporate Art by Schira sales.org Inc. Ship and Sextant

  
Home PageAbout UsBusiness SolutionsOrganizational EffectivenessGlobal Power SeriesLinks



PostgreSQL drives our Business Information Systems

Internet Content Rating Association


Power Service & Support programs enable your business to deliver consistent, world-class solutions to all your external and internal clients. This simple to follow, four stage process ensures continuous improvement by applying the basic and effective relationship management model of Plan • Do • Learn • Do.

Once mastered, sales.org Inc.'s SAFE Sales, Service and Support Process empowers entire organizations with the competencies for effectively meeting customer, client, employee, partner, affiliate, agent and stakeholder needs, including:

Clients & Customers:
Needs Analysis
Value & Reliability
New & Renewed Business
Referrals & Introductions


Additional Service & Support Needs
Avoiding Objections
Customer & Client Satisfaction
Complaints Resolution



Employees & Other Stakeholders:
Needs Analysis
Loyalty & Commitment
Referrals & Introductions



Avoiding Complaints
Management & Coaching
Increasing Retention



All our Global Power Series workshops are designed to exploit another valuable resource that we find in every program — the wealth and value of business and adult life experiences of the other participants. Our programs usually have 20 participants who bring an average of 500 years of real-world experience. That's over $15 million in collected wisdom within the group to learn from by applying real examples of how to use our questioning workshops to avoid confusion and misunderstandings in all your conversations.
While every business should be based on sound business goals and objectives because "you can't manage what you don't measure", your Service & Support Process must capture, track and manage these essential customer interactions to ensure it is working, and that it is repeatable, transferable and continuously improving throughout your business operations. From the basics of Call Ratios to the most advanced methods of identifying Service & Support Needs, sales.org Inc.'s Service & Support Programs integrate the most advanced tools for managing and improving results for use in any business, function or role that involves meeting the needs of your customers, staff & essential stakeholders.