At sales.org, we inspire and enable our clients to achieve continuous and sustainable performance improvement by ensuring that we support sound decision-making principles and best-in-class project planning. Many companies claim to practice what they preach, at sales.org we "We Teach What We Practice."
As specialists in sales, organizational and learning effectiveness, we are dedicated to creating and delivering world-class tools and programs to advance competency. Power Responding may just be our most important.
Power Responding is a hands on learning program that will change the way you think about what a customer is really asking you. Program participants leave with the knowledge of what to do and how to practice these essential influencing skills... by understanding "What is the difference between a question, objection and a complaint?" "What happens if you handle all of your responses the same way?" "How will responding properly eliminate up to 80% of complaints and the need to worry about overcoming objections that should never have had to happen?"
All our Global Power Series workshops are designed to exploit another valuable resource that we find in every program — the wealth and value of business and adult life experiences of the other participants. Our programs usually have 20 participants who bring an average of 500 years of real-world experience. That's over $15 million in collected wisdom within the group to learn from by applying real examples of how to use our handling objections, resolving complaints, and answering questions processes to avoid trouble and exceed customer expectations.
Any program for business should be based on sound business goals and objectives. You can't manage what you don't measure, so a learning program without measurements is no more likely to succeed than no learning program at all.
Power Responding can return as much as 1000% improvements in net revenue within the first few weeks, and help to keep that increased profitability for years to come.
Power Responding can measurably increase your bottom line results by improving: